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  Home > Customer Support > Privacy Policy

Privacy Policy

 

Rule

Thomson Learning Service Plus Program Privacy Policy

This Privacy Statement relates solely to the online information collection and use practices of our Web Site located at serviceplus.thomsonlearning.com (this "Web Site"). This Privacy Statement, which may be updated from time to time, has been developed to explain our privacy practices. If you have any questions or concerns regarding this Privacy Statement, please contact e-commerce@thomsonlearning.com.

WHAT INFORMATION DO WE COLLECT?

When you visit our Web Site, you may provide us with two types of information: (1) personally- identifiable information that you knowingly choose to disclose, which is collected on an individual basis, and (2) general user information that does not contain personally identifiable information, which is collected on an aggregate basis as you browse the Web Site. In some cases, if you choose not to provide us with requested information, you may not be able to access all of our Web Site's content or services.

Personal Information

We collect registration information from existing College Store customers who want to use the Web Site. This information includes contact information (such as your name, phone number and e-mail address) and your College Store account numbers. If you use the Web Site to make purchases, we will also collect information about your transactions.

Aggregate Information

Although you can browse our website anonymously, we do collect information about your visit. This information does not identify you. For example, the Web Site utilizes standard technology called "cookies" and web server logs to collect information about how our Web Site is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our Web Site, and the Web sites visited just before and just after our Web Site. This information is collected on an aggregate basis. None of this information is associated with you as an individual.

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HOW DO WE USE THE INFORMATION?

We use your personally identifiable information to provide you with the information or content that you have requested, and, in some cases, to contact you about our programs, products, features or services. If you no longer wish to receive press releases or any other type of information from us, you may send us an e-mail through our "Contact Us" link or use the opt-out method we provide on such e-mail communications.

We use non-identifying information collected on our Web Site in the aggregate to better understand your use of the Web Site and to enhance your enjoyment and experience. For example, we may use the information to improve the design and content of our Web Site or to analyze the programs and services that we offer.

WILL WE SHARE YOUR INFORMATION?

In general, we may share your information within the Thomson Learning family of companies. We will NOT share your personal information with any unrelated companies for their own use.

We may employ other companies and individuals to perform functions on our behalf. Our employees, agents and contractors who have access to personal information are required to protect the information in a manner that is consistent with this Privacy Statement.

We may also provide access to your personal information when legally required to do so, (such as in response to a subpoena or legal proceedings), to protect against misuse or unauthorized use of our Web Site, to limit our legal liability and protect our rights, to protect the rights and safety of visitors to this Web Site or the public, or in the event of a sale or divestiture of our business or assets.

HOW DO YOU ACCESS AND/OR MODIFY YOUR INFORMATION OR CHOICES?

If you register with our Web Site, you may modify, update or delete your information at any time by visiting the Maintain Current Account page in the Registration area, where you will have the opportunity to access and revise your information. You can also click on the "Contact Us" link to send us an e-mail for assistance. You should be aware, however, that it is not always possible to completely remove or modify information in our databases. In addition, please be aware that your ability to opt out from receiving marketing and promotional materials does not change our right to contact you regarding your use of our Web Site.

DATA SECURITY

We take reasonable steps to maintain the security of the personally identifiable information that we collect, including limiting the number of people who have physical access to our database servers, as well as installing electronic security systems that guard against unauthorized access. However, no data transmission over the Internet can be guaranteed to be completely secure. Accordingly, we cannot ensure or warrant the security of any information that you transmit to us, so you do so at your own risk.

CONSENT TO TRANSFER

This Web Site is operated in the United States. If you are located outside of the United States, please be aware that any information you provide to us will be transferred to the United States. By using our Web Site, participating in any of our services and/or providing us with your information, you consent to this transfer.

LINKS

This Web Site contains links to third party sites as well as to other sites owned and/or operated by The Thomson Corporation. Please be aware that Thomson Learning is not responsible for the privacy practices of any third party sites. Please also be aware that the privacy policies of other sites may differ significantly from the privacy policy of this Web Site. Therefore, we encourage our users to read the privacy statement of each and every Web site that collects personally identifiable information. This Privacy Statement applies solely to information collected by this Web Site.

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